Welcome to Ellapink.com!
We are dedicated to providing you with a secure and seamless shopping experience. This Payment Policy outlines the accepted payment methods and important details regarding how your transactions are processed safely and efficiently.
We accept the following major payment options for your convenience:
Visa
MasterCard
Maestro
American Express
Apple Pay
Google Pay
Shopify Pay
All transactions on our website are processed in a secure, encrypted environment to ensure that your personal and financial information remains protected at all times.
All prices on Ellapink.com are displayed in U.S. Dollars (USD) by default.
Depending on your location or bank, additional currency conversion fees may apply. Ellapink is not responsible for any foreign transaction or bank processing fees incurred during your purchase.
When placing an order, your card will be authorized for the purchase amount. Once your order is confirmed and processed, the payment will be captured and completed. If the transaction is not approved, the order will not be processed, and no charge will be made.
We use advanced SSL (Secure Socket Layer) encryption and Shopify’s secure payment gateway to safeguard your personal data. Your payment details are never stored or shared with third parties.
To maintain a safe and trustworthy shopping environment, all orders are subject to verification checks. We reserve the right to request additional information if needed to confirm the legitimacy of a transaction.
If your payment fails or is declined:
Ensure that all billing details match your bank records.
Contact your bank or payment provider for further assistance.
You may also reach out to our customer service team for support.
If you have any questions or concerns regarding payment, please don’t hesitate to contact us.
Our support team is available Monday through Friday, 9:00 AM – 6:00 PM (local time), and we typically respond within 48 hours.
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