Privacy policy

EllaPink (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit www.ellapink.com (the “Site”), place an order, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping/billing address

  • Order Information: Items purchased, payment method (processed securely by third parties), order history

  • Device Information: IP address, browser type, operating system, referring URLs

  • Usage Data: Pages visited, time spent on the site, click patterns, and other analytics data

  • Cookies: To enhance your experience and enable site functionality (see Section 5)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and marketing offers (only if you opt in)

  • Improve our website, services, and shopping experience

  • Prevent fraud and maintain website security

  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information.

We may share data with:

  • Service Providers (e.g., payment processors, fulfillment partners, shipping carriers) to complete transactions

  • Marketing Platforms (e.g., email marketing tools, advertising services) – only with your consent

  • Legal Authorities if required by law or to protect our legal rights

4. Data Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Payment information is encrypted and processed securely via trusted third-party platforms. We do not store full credit card numbers on our servers.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

  • Remember your preferences

  • Track website performance and usage

  • Enable personalized ads and marketing (with your consent)

You can control cookie settings through your browser preferences.

6. Your Rights

If you are a U.S. resident, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Opt out of marketing communications at any time

To make a request, please email us at info@ellapink.com.

7. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we may have collected such data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

EllaPink
📧 Email: info@ellapink.com
📞 Phone: +61 8 9841 7935
📍 Address: 13 Halifax St, Mount Melville WA 6330, Australia